Front Desk Gro

Four Seasons Hotels & Resorts

Shenzhen, China
Base: competitive salary; bonus/equity: not specif...
Guest interaction professionalism
Handling guest inquiries
Guest satisfaction maximization
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Front Desk role involves welcoming and registering guests, managing payments, and responding to a wide variety of guest requests with professionalism and personalized touches.
  • The company offers a competitive salary, comprehensive benefits, excellent training, and perks like complimentary accommodation and meals.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Salary

Base: Competitive Salary; Bonus/Equity: Not specified; Benefits: comprehensive benefits package

Skills & Requirements

Must-have

  • Guest interaction professionalism
  • Handling guest inquiries
  • Guest satisfaction maximization
  • Hotel services knowledge

Nice-to-have

  • Luxury hotel experience
  • Personalized guest recommendations
  • Genuine heart and luxury

Key Requirements

  • One+ years luxury hotel experience
  • Excellent interpersonal skills
  • Excellent communication skills
  • English and Cantonese or Mandarin proficiency
  • Basic hotel operations knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter