Guest Services Agent

Innisfree Hotels

New Orleans, Louisiana, United States
High school diploma or equivalent
Minimum 1 year customer service experience
Ability to work independently with minimal supervision
Guest Service Agents serve as the face of the hotel, acting as the first point of contact for arriving guests

Job Summary

  • Guest Service Agents serve as the face of the hotel, acting as the first point of contact for arriving guests.
  • The role requires maintaining high standards of personal appearance while adhering to strict credit and inventory control procedures.
  • Innisfree Hotels fosters an inclusive culture where employees are valued and encouraged to thrive on challenge.

Matching Summary

Guest Service Agents serve as the face of the hotel, acting as the first point of contact for arriving guests.

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Minimum 1 year customer service experience
  • Ability to work independently with minimal supervision
  • Strong English communication skills
  • Knowledge of reservation and POS systems

Nice-to-have

  • Hospitality industry experience preferred
  • Good knowledge of operating software
  • Ability to multi-task effectively
  • Detail-oriented team player
  • Positive and caring work environment

Key Requirements

  • High school diploma or equivalent required
  • 1+ years customer service experience (hospitality preferred)
  • English proficiency in reading, writing, and speaking
  • Computer literacy and reservation system knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter