Production Support Analyst

FNZ

Pune, India
Production support and incident management
Strong sql query and debugging skills
Log and workflow behavior analysis
The Production Support team ensures the stability, resilience, and continuous operation of FNZ’s production platforms across global clients

Job Summary

  • The Production Support team ensures the stability, resilience, and continuous operation of FNZ’s production platforms across global clients.
  • FNZ offers rapid career growth and opportunities to work on real projects that directly impact clients and their customers.
  • FNZ is mission led and committed to transforming wealth management to be more accessible, sustainable, and transparent.

Matching Summary

The Production Support team ensures the stability, resilience, and continuous operation of FNZ’s production platforms across global clients.

Skills & Requirements

Must-have

  • Production support and incident management
  • Strong SQL query and debugging skills
  • Log and workflow behavior analysis
  • Familiarity with ITIL concepts
  • Following SOPs and runbooks
  • Global team communication

Nice-to-have

  • Experience with Splunk or NewRelic
  • Knowledge of financial services workflows
  • Familiarity with .NET ecosystem
  • Experience in knowledge management
  • Exposure to PagerDuty or ServiceNow

Key Requirements

  • 2–5 years production or application support experience
  • Strong SQL skills including joins and debugging
  • Familiarity with ITIL incident, problem, and change management

Work Rights

Not specified

Tailored Resume

Cover Letter