Service Delivery Specialist

NTT DATA

Kallang, Singapore
Client relationship management
Service delivery performance
Change management expertise
The Service Delivery Specialist is a seasoned subject matter expert responsible for providing continuity in service and acts as an advocate for the client

Job Summary

  • The Service Delivery Specialist is a seasoned subject matter expert responsible for providing continuity in service and acts as an advocate for the client.
  • This role supports overall contract management for medium to large complex client contracts, ensuring client satisfaction and service delivery.
  • NTT DATA is committed to diversity and inclusion, providing an environment where employees can grow, belong, and thrive.

Matching Summary

The Service Delivery Specialist is a seasoned subject matter expert responsible for providing continuity in service and acts as an advocate for the client.

Skills & Requirements

Must-have

  • Client relationship management
  • Service delivery performance
  • Change management expertise

Nice-to-have

  • Strong analytical skills
  • Excellent communication skills
  • Ability to work under pressure

Key Requirements

  • Relevant bachelor's degree
  • ITIL Certification
  • Seasoned experience in service delivery

Work Rights

Not specified

Tailored Resume

Cover Letter