Join a dynamic team supporting large-scale implementations and migrations for Amadeus products and services, setting up and configuring diverse products for clients
Job Summary
Join a dynamic team supporting large-scale implementations and migrations for Amadeus products and services, setting up and configuring diverse products for clients.
Manage basic services within the Core Implementation Services catalog, prioritizing requests based on urgency and ensuring service level agreements are met.
Handle investigations of IR/PTRs, ensuring timely resolution of issues and maintaining a strong commitment to customer satisfaction.
Matching Summary
Join a dynamic team supporting large-scale implementations and migrations for Amadeus products and services, setting up and configuring diverse products for clients.
Skills & Requirements
Must-have
Core Implementation Services catalog requests
GOT for orders reception
Maestro for execution
Incident Management & Problem Resolution
Security compliancy
Nice-to-have
Work effectively in multi-cultural environments
Strong understanding of business impact
Customer satisfaction commitment
Key Requirements
Bachelor’s Degree in IT or Computer Engineering; Tourism or relevant work experience
2–3 years of hands-on experience in IT or implementation roles
Experience in using ServiceNow and Salesforce
Knowledge in Global Distribution System
Availability for rotating shift schedule, including nights, weekends, and public holidays