Customer Success Technician

Claytonhomesoflouisville

Utah, US
Base: $54,500-$62,500 annual salary; bonus/equity:...
Manage back-end construction activities
Deliver homes with zero defects
Coordinate and manage trade partners
You will manage the back-end construction activities while interacting with Customers, Trade Partners, municipalities, and other Oakwood associates to deliver a high-quality home

Job Summary

  • You will manage the back-end construction activities while interacting with Customers, Trade Partners, municipalities, and other Oakwood associates to deliver a high-quality home.
  • You will conduct Demonstration and Verification walkthroughs with Customers before closing and deliver all homes with Zero Defects at the time of closing.
  • Comprehensive benefits package includes Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP.

Matching Summary

You will manage the back-end construction activities while interacting with Customers, Trade Partners, municipalities, and other Oakwood associates to deliver a high-quality home.

Salary

Base: $54,500-$62,500 Annual Salary; Bonus/Equity: eligible for additional performance incentives bonus opportunities; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Manage back-end construction activities
  • Deliver homes with Zero Defects
  • Coordinate and manage Trade Partners
  • Conduct daily inspections
  • Maintain accurate records
  • Resolve homeowner issues
  • Perform related projects as assigned

Nice-to-have

  • Desire to learn construction industry
  • Ability to work under pressure
  • High degree of self-awareness
  • Participate in emergency on call schedule
  • Lift and carry up to 25 pounds

Key Requirements

  • Valid driver’s license and reliable vehicle
  • Must be willing to participate in a Rotational Emergency on call Schedule

Work Rights

Not specified

Tailored Resume

Cover Letter