LEE WEE & BROTHERS PTE. LTD. is seeking a Customer Service Executive to provide exceptional customer service and support through various communication channels. The ideal candidate will possess strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced environment
Job Summary
The role involves handling day-to-day customer order enquiries, processing, and verification across hotline, email, and social media.
Candidates must possess sharp social skills to deliver a friendly, personal, and positive experience to every customer.
The position requires working as part of a team to achieve sales targets while maintaining high call centre service quality levels.
Matching Summary
Match Score: 85
LEE WEE & BROTHERS PTE. LTD. is seeking a Customer Service Executive to provide exceptional customer service and support through various communication channels. The ideal candidate will possess strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced environment.
Skills & Requirements
Must-have
Handle customer order enquiries
Process orders through multiple channels
Maintain customer database
Resolve customer issues timely
Nice-to-have
Outstanding attention to detail
Pleasant disposition and personality
Sense of urgency
Good phone etiquette
Key Requirements
Diploma in any discipline
Experience in customer service or contact centre preferred