Property Operations Associate

Greystar Australia Pty Ltd

Diemen, , Australia
Excellent customer service skills
Sales or host experience
Property management software
Responsible for providing excellent customer service, responding quickly and courteously to resident concerns and questions, and taking prompt action to solve problems

Job Summary

  • Responsible for providing excellent customer service, responding quickly and courteously to resident concerns and questions, and taking prompt action to solve problems.
  • Responsible for all sales and lettings activities including greeting and qualifying prospects, conducting property tours, processing applications, and ensuring a smooth resident move-in.
  • Undertakes marketing and event activities to promote the property and monitors competitor activity.

Matching Summary

Responsible for providing excellent customer service, responding quickly and courteously to resident concerns and questions, and taking prompt action to solve problems.

Skills & Requirements

Must-have

  • excellent customer service skills
  • sales or host experience
  • property management software
  • social media & online tools
  • English verbal and written communication

Nice-to-have

  • create atmosphere and influence
  • cultural awareness in communications
  • proactive problem-solving
  • can-do attitude
  • Dutch verbal skills

Key Requirements

  • Good level of general education
  • Proficiency in using property operation systems
  • Significant experience in sales or host role
  • Negotiation skills

Work Rights

Not specified

Tailored Resume

Cover Letter