Transport Customer Service Executive

Maersk

Vietnam
On-site
Ensure vendor and driver compliance
Monitor truck supply and performance
Track delivery status
Maersk is seeking a Transport Customer Service Executive in Vietnam, responsible for coordinating transport operations, ensuring safety compliance, and managing customer service interactions. The ideal candidate should have 1-2 years of operational experience, strong communication skills, and a focus on customer satisfaction

Job Summary

  • Ensure all transport vendors and drivers are following the Maersk Transport Safety Standards, SOP and work instruction at the relevant site.
  • Allocate trucks and ensure trucks arrive on time and deliver in full and on time for customer.
  • Work with Transport Operations Supervisor to analyse root causes of service failures and apply corrective measures.

Matching Summary

Match Score: 85

Maersk is seeking a Transport Customer Service Executive in Vietnam, responsible for coordinating transport operations, ensuring safety compliance, and managing customer service interactions. The ideal candidate should have 1-2 years of operational experience, strong communication skills, and a focus on customer satisfaction.

Skills & Requirements

Must-have

  • Ensure vendor and driver compliance
  • Monitor truck supply and performance
  • Track delivery status
  • Handle customer complaints
  • Prepare operational reports
  • Manage inbound and outbound processes

Nice-to-have

  • High ethical standards
  • Customer orientation
  • Effective communication skills
  • Contribute to high performance culture

Key Requirements

  • 1-2 years experience in Operations
  • Customer Orientation
  • Communication skills

Work Rights

Not specified

Tailored Resume

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