Soft Service Specialist

JLL

Ewing, NJ, US
Base: 66,100.00 usd py; bonus/equity: not specifie...
Soft services operations support
Vendor compliance management
Quality assurance supervision
The Soft Services Specialist will provide support for meetings, facilities, and business operations focusing on prime customer experience and vendor services

Job Summary

  • The Soft Services Specialist will provide support for meetings, facilities, and business operations focusing on prime customer experience and vendor services.
  • This role involves managing a team, ensuring quality standards, supporting budget processes, and driving service innovation while maintaining compliance.
  • JLL offers a supportive culture with comprehensive benefits prioritizing mental, physical, and emotional health including 401(k) matching and paid parental leave.

Matching Summary

The Soft Services Specialist will provide support for meetings, facilities, and business operations focusing on prime customer experience and vendor services.

Salary

Base: 66,100.00 USD per year; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental & Vision Care, 401(k) plan with matching, Paid parental leave, Paid Time Off

Skills & Requirements

Must-have

  • Soft services operations support
  • Vendor compliance management
  • Quality assurance supervision
  • Budget variance analysis
  • Team management and supervision
  • Customer experience focus

Nice-to-have

  • Client service-oriented attitude
  • Strong team player
  • Experience with Service Level Agreements
  • Knowledge of federal and state regulations
  • Advanced computer and office software skills

Key Requirements

  • High School Diploma or GED
  • At least 5 years experience in soft service or financial roles
  • Valid driver's license
  • Authorization to work in the United States without sponsorship

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter