$15.00-$16.00 hourly; not specified; health, denta...
Fully remote
Respond to inbound customer inquiries
Address requests to disconnect services
Provide billing and pricing information
As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly
Job Summary
As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly.
This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
Cable One values the contributions of our associates and offers an excellent benefits package, including Health from Day One, generous paid time off, and 401(k) with 100% company match.
Matching Summary
As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly.
Salary
$15.00-$16.00 hourly; Not specified; Health, dental, vision, PTO, 401(k) match
Skills & Requirements
Must-have
Respond to inbound customer inquiries
Address requests to disconnect services
Provide billing and pricing information
Handle add/change/delete requests
Use effective telephone-based selling skills
Meet or exceed sales activity goals
Nice-to-have
Neighborly approach to connecting people
Supportive voice and solutions partner
Listen empathetically and respond clearly
Demonstrate value of staying with Sparklight
Collaborative work environment
Key Requirements
High School Diploma or GED
Ability to ask fact-finding questions
Demonstrated patience and professionalism
Working knowledge of Cable One products
Strong communication and active listening skills
Ability to remain composed in high-pressure situations