Patient Access Representative - Rehab And Cancer Center - Community Memorial Hospital

pathology.vcu.edu

Customer service to patients and staff
Patient registration and scheduling
Insurance eligibility verification
The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring courteous and respectful treatment

Job Summary

  • The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring courteous and respectful treatment.
  • This position handles reception, scheduling, patient registration, insurance validation, and assists with financial counseling and clearance as necessary.
  • Incumbents may be required to work off-shifts, weekends, and holidays and may be considered essential depending on departmental assignment.

Matching Summary

The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring courteous and respectful treatment.

Skills & Requirements

Must-have

  • Customer service to patients and staff
  • Patient registration and scheduling
  • Insurance eligibility verification
  • Use of Microsoft Office and computers
  • Typing 40 words per minute
  • Financial counseling assistance

Nice-to-have

  • Knowledge of medical terminology
  • Experience with electronic medical billing
  • Experience in healthcare setting
  • Ability to work off-shifts and weekends
  • Self-directed routine activity management

Key Requirements

  • High school graduate or GED
  • Previous computer and keyboarding experience
  • Ability to type 40 words per minute

Work Rights

Not specified

Tailored Resume

Cover Letter