Vp, Team Leader, Emerging Enterprise

UOB Group

Kuala Lumpur, Malaysia
Contact center management
Performance monitoring
Resource planning
UOB is a leading bank in Asia with a commitment to long-term success

Job Summary

  • UOB is a leading bank in Asia with a commitment to long-term success.
  • The role involves managing inbound and outbound teams for customer interactions.
  • Candidates will be part of a diverse and inclusive workplace culture.

Matching Summary

UOB is a leading bank in Asia with a commitment to long-term success.

Skills & Requirements

Must-have

  • contact center management
  • performance monitoring
  • resource planning

Nice-to-have

  • team training and development
  • customer engagement strategies
  • campaign strategy preparation

Key Requirements

  • experience in contact center operations
  • strong leadership skills
  • ability to strategize and execute plans

Work Rights

Not specified

Tailored Resume

Cover Letter