IT Workplace Services Specialist

CHARTERHOUSE RESOURCES PTE. LTD.

Islandwide, Singapore
Itil processes knowledge
Incident and request management
Hardware lifecycle management
You will act as a digital enabler for business colleagues and functions while owning the digital employee experience

Job Summary

  • You will act as a digital enabler for business colleagues and functions while owning the digital employee experience.
  • The role involves driving employee productivity through consultancy, providing site proximity, and ensuring a personalized employee experience.
  • You are responsible for managing IT hardware lifecycle, deskside support, and leveraging data from Nexthink and SNOW for proactive support.

Matching Summary

Match Score: 85

You will act as a digital enabler for business colleagues and functions while owning the digital employee experience.

Skills & Requirements

Must-have

  • ITIL processes knowledge
  • Incident and Request management
  • Hardware lifecycle management
  • Nexthink and SNOW data usage
  • Google Suite and MS Office proficiency

Nice-to-have

  • Lean-Agile mindset
  • Enterprise collaboration skills
  • Budgeting process support
  • Business continuity planning
  • Consultancy on digital tools

Key Requirements

  • Understanding of Roche-supported operating systems
  • Experience with ticketing systems and troubleshooting
  • Good interpersonal communication skills with empathy

Work Rights

Not specified

Tailored Resume

Cover Letter