Senior/ Guest Service Executive (Village Cluster)

SOURCEO PTE. LTD.

Singapore, Singapore
Not specified (assumed to be on-site given the nature of the role)
Minimum diploma in hospitality or tourism
Prior front office or guest services experience
Strong communication and problem-solving skills
SOURCEO PTE. LTD. is seeking a Senior/Guest Service Executive in Singapore to provide exemplary customer service to guests, handle complaints, and manage front office operations. The ideal candidate will have a background in hospitality, strong communication skills, and a professional demeanor, with a willingness to work flexible shifts

Job Summary

  • The role involves providing courteous services to guests while responding efficiently to complaints and inquiries.
  • Candidates must handle cashiering functions, ensure room security, and adhere to all standard policies and procedures.
  • The position requires maintaining a professional image and working rotating shifts including weekends and public holidays.

Matching Summary

Match Score: 85

SOURCEO PTE. LTD. is seeking a Senior/Guest Service Executive in Singapore to provide exemplary customer service to guests, handle complaints, and manage front office operations. The ideal candidate will have a background in hospitality, strong communication skills, and a professional demeanor, with a willingness to work flexible shifts.

Skills & Requirements

Must-have

  • Minimum Diploma in Hospitality or Tourism
  • Prior Front Office or Guest Services experience
  • Strong communication and problem-solving skills
  • Ability to work rotating shifts and weekends
  • Professional appearance and grooming standards

Nice-to-have

  • Leadership qualities to guide team members
  • Upselling room types and rates knowledge
  • Familiarity with local city attractions and events
  • Proactive ownership of guest problems
  • Effective cross-departmental communication

Key Requirements

  • Minimum Diploma in Hospitality, Tourism, or related field
  • Prior experience in Front Office or Guest Services preferred
  • Willingness to work rotating shifts, weekends, and public holidays

Work Rights

Not specified

Tailored Resume

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