This key role ensures exemplary service by managing customer orders from receipt through delivery while collaborating with engineering and production teams
Job Summary
This key role ensures exemplary service by managing customer orders from receipt through delivery while collaborating with engineering and production teams.
The position requires proactive management of client expectations and resolution of order issues across Oil & Gas, Water & Power, and Chemical sectors.
Candidates must possess strong interpersonal skills to handle difficult clients and resolve complaints in coordination with the Quality department.
Matching Summary
This key role ensures exemplary service by managing customer orders from receipt through delivery while collaborating with engineering and production teams.
Skills & Requirements
Must-have
Minimum 2 years experience in similar role
Experience in valve industry required
Proficiency with ERP systems required
Ability to read technical drawings
Basic knowledge of electrical and pneumatic systems
Nice-to-have
Strong negotiation skills with clients
Proactive problem-solving mindset
Excellent written and oral communication
Ability to work under pressure
High level of English proficiency
Key Requirements
Minimum 2 years experience in contract management or similar role