The Receptionist provides a warm, welcoming, and efficient first point of contact for guests and plays a vital role in creating a positive and memorable guest experience
Job Summary
The Receptionist provides a warm, welcoming, and efficient first point of contact for guests and plays a vital role in creating a positive and memorable guest experience.
Raffles Jakarta is an art-filled oasis that elegantly blends history, culture, and luxury, offering exceptional facilities and a dedicated team committed to exceptional service.
By joining our team, you will join a community that values excellence, creativity, and sustainability while contributing to our art, history, and luxury legacy.
Matching Summary
The Receptionist provides a warm, welcoming, and efficient first point of contact for guests and plays a vital role in creating a positive and memorable guest experience.
Skills & Requirements
Must-have
Guest check-in and check-out management
Reservation handling and coordination
Proficiency in hotel management software
Fluency in English language
Strong verbal and written communication
Guest service orientation
Administrative and payment processing
Nice-to-have
Multilingual abilities
Empathetic and professional demeanor
Attention to detail
Organizational multitasking skills
Sustainability and community engagement values
Key Requirements
Minimum high school diploma or equivalent
Prior experience in luxury hotel or upscale hospitality
Proficiency in English
Additional hospitality or guest services training preferred