Customer Service Specialist

Galderma

Madrid, Spain
Hybrid
1-3 years customer service experience
Fluent spanish and english communication
Erp and crm system proficiency
Galderma is a global leader in dermatology seeking a proactive specialist to support Iberia operations with a focus on order processing and compliance

Job Summary

  • Galderma is a global leader in dermatology seeking a proactive specialist to support Iberia operations with a focus on order processing and compliance.
  • The role requires managing customer inquiries, resolving delivery issues, and collaborating with internal stakeholders in a hybrid work environment based in Madrid.
  • Employees are offered opportunities for personal growth, exposure to international operations, and the chance to join a close-knit team that values diversity and agility.

Matching Summary

Galderma is a global leader in dermatology seeking a proactive specialist to support Iberia operations with a focus on order processing and compliance.

Skills & Requirements

Must-have

  • 1-3 years Customer Service experience
  • Fluent Spanish and English communication
  • ERP and CRM system proficiency

Nice-to-have

  • Experience with Teleperformance or Concentrix
  • Background in B2B Order-to-Cash logistics
  • Proactive mindset and verbal wit

Key Requirements

  • 1–3 years of Customer Service experience
  • Fluency in Spanish and English
  • Based in Madrid, Spain

Work Rights

Not specified

Tailored Resume

Cover Letter