Case Manager - Specialised Insurance

522

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Strong communication and empathy
EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people get their lives back through ongoing support

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people get their lives back through ongoing support.
  • The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to implement recovery and return-to-work outcomes.
  • Employees benefit from a diverse team culture, up to 3 days of work-from-home flexibility, and comprehensive learning and development opportunities.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people get their lives back through ongoing support.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Strong communication and empathy

Nice-to-have

  • Allied health background preferred
  • Rehabilitation or disability support experience
  • Strategic thinking in recovery planning

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • High level of empathy and resilience when supporting injured workers
  • Ability to actively listen and understand customer needs

Work Rights

Not specified

Tailored Resume

Cover Letter