Supplier suggestions for sourcing challenging materials
KONE is seeking a Technical Support Specialist to join their Global Spares Supply team, focusing on driving service material markets and enhancing customer solutions in the elevator and escalator industry. The role involves technical support, material identification, supplier engagement, and lifecycle management of spare materials, all while fostering a collaborative and innovative workplace culture
Job Summary
The role involves driving the development and implementation of spare part offerings to improve service material availability for KONE's global maintenance business.
Candidates will provide critical technical support including material identification, quotations for urgent cases, and supplier suggestions for complex sourcing needs.
KONE fosters an innovative and collaborative culture where employee engagement, sustainability, and ethical business practices are integral to daily operations.
Matching Summary
Match Score: 75
KONE is seeking a Technical Support Specialist to join their Global Spares Supply team, focusing on driving service material markets and enhancing customer solutions in the elevator and escalator industry. The role involves technical support, material identification, supplier engagement, and lifecycle management of spare materials, all while fostering a collaborative and innovative workplace culture.
Skills & Requirements
Must-have
Technical support for frontlines and GSS teams
Material identification and replacement studies
Supplier suggestions for sourcing challenging materials
Warranty claims technical studies
Product compliance and regulatory reporting
Nice-to-have
Passion for building competitive offering solutions
Collaborative working culture experience
Interest in sustainability practices
Strong analytical skills for cost analysis
Ability to work with global stakeholders
Key Requirements
Experience in technical support or engineering roles