Customer Excellence Officer

Fresenius Medical Care

Den Bosch, Netherlands
Aantrekkelijk salaris; variabele bonus; premievrij...
Hybrid
Minimum 2 years commercial or customer service experience
Hbo work and thinking level education
Excellent dutch language proficiency
Fresenius Medical Care seeks a Customer Excellence Officer in Den Bosch, Netherlands, to enhance customer service and ensure high satisfaction levels for patients and healthcare partners. The role involves coordinating the delivery of dialysis products, maintaining customer data, and collaborating with various teams to solve issues efficiently

Job Summary

  • The role serves as a central link between customers, patients, and internal colleagues to ensure high-quality delivery of dialysis products and services.
  • Fresenius Medical Care is a global market leader dedicated to improving the lives of patients with chronic kidney failure through innovative care solutions.
  • The position offers an attractive salary package including a variable bonus, pension scheme, 26 vacation days, and hybrid working options.

Matching Summary

Match Score: 85

Fresenius Medical Care seeks a Customer Excellence Officer in Den Bosch, Netherlands, to enhance customer service and ensure high satisfaction levels for patients and healthcare partners. The role involves coordinating the delivery of dialysis products, maintaining customer data, and collaborating with various teams to solve issues efficiently.

Salary

Aantrekkelijk salaris; Variabele bonus; Premievrij pensioen, 26 vakantiedagen, fitness- en internetvergoeding

Skills & Requirements

Must-have

  • Minimum 2 years commercial or customer service experience
  • HBO work and thinking level education
  • Excellent Dutch language proficiency

Nice-to-have

  • Experience with SAP software
  • Hands-on mentality and solution-oriented approach
  • Interest in working within the healthcare sector

Key Requirements

  • Minimaal 2 jaar ervaring in commerciële of Customer Service functie
  • HBO-werk- en denkniveau
  • Minimaal 36 uur per week beschikbaar

Work Rights

Not specified

Tailored Resume

Cover Letter