Klantenservicemedewerker Voor Een Zeer Bekende Elektronica Retailer Van Nederland

CONCENTRIX Suriname

Paramaribo, Suriname
Base: good salary in euro (pyid in srd or euro); b...
Excellent telephone customer service
Answering customer questions
Handling complaints
You will be representing a well-known electronics retailer in the Netherlands by providing excellent telephone customer service

Job Summary

  • You will be representing a well-known electronics retailer in the Netherlands by providing excellent telephone customer service.
  • Your responsibilities include answering questions, providing information, and handling complaints related to orders, warranties, repairs, and product stock.
  • The company offers a paid training program, ongoing coaching, growth opportunities, full health insurance coverage, and a competitive salary.

Matching Summary

You will be representing a well-known electronics retailer in the Netherlands by providing excellent telephone customer service.

Salary

Base: Good salary in EURO (paid in SRD or EURO); Benefits: Full health insurance payment, Transport allowance, Loyalty bonus, Referral bonus, Holiday pay

Skills & Requirements

Must-have

  • Excellent telephone customer service
  • Answering customer questions
  • Handling complaints
  • Inventory and stock inquiries
  • Warranty and repair inquiries
  • Order status inquiries

Nice-to-have

  • High empathy and listening skills
  • Positive attitude and flexibility
  • Willingness to go the extra mile
  • Stress resilient and customer-focused

Key Requirements

  • Minimum age of 18 years
  • Completed secondary education or equivalent
  • Proficiency in Dutch and English languages
  • Excellent computer and typing skills
  • Ability to work minimum 32 hours per week
  • Proof of good conduct required

Work Rights

Not specified

Tailored Resume

Cover Letter