Sr Associate Technical Support Engineer-paradox

Workday

Troubleshoot complex account configurations
Write and execute sql queries
Configure client sso, sftp, and ssh
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.
  • We are looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • Troubleshoot complex account configurations
  • Write and execute SQL queries
  • Configure client SSO, sFTP, and SSH
  • Validate XML, JSON, and CSV formats
  • Use Postman or Bruno for API calls

Nice-to-have

  • Creative approach and eager to learn
  • Supportive and collaborative team player
  • Familiarity with AI troubleshooting tools
  • Sun-drenched optimism and drive

Key Requirements

  • Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
  • 2+ years in technical support
  • 1+ years of experience validating XML, JSON, and CSV
  • 1+ years of experience with JIRA, Microsoft Office, and Visual Studio Code
  • 1+ years of experience focusing on data-driven decision-making

Work Rights

Not specified

Tailored Resume

Cover Letter