This role focuses on ensuring platform stability, rapid incident resolution, and continuous improvement of operational processes for critical developer services
Job Summary
This role focuses on ensuring platform stability, rapid incident resolution, and continuous improvement of operational processes for critical developer services.
The successful candidate will act as a point of escalation for complex platform issues while participating in mandatory on-call rotations to support global regions.
BlackRock offers a comprehensive benefits package including healthcare, retirement plans, and Flexible Time Off within a hybrid work model requiring four days in the office.
Matching Summary
This role focuses on ensuring platform stability, rapid incident resolution, and continuous improvement of operational processes for critical developer services.
Salary
Base: USD$132,500.00 - USD$162,000.00; Bonus/Equity: Annual discretionary bonus available; Benefits: Healthcare, leave benefits, retirement plan, Flexible Time Off
Skills & Requirements
Must-have
4-5+ years Production Support experience
CI/CD platform support expertise
Linux command-line troubleshooting skills
Python or Bash scripting ability
Azure cloud environment experience
Nice-to-have
SRE-adjacent reliability improvements
Cross-team initiative coordination
Structured support model background
Post-incident review facilitation
Key Requirements
4-5+ years in Production Support or DevOps
Experience with Jenkins, GitHub Actions, or Azure DevOps
Proficiency in artifact repositories like JFrog Artifactory
Solid understanding of Java, .NET, or containerized build processes