Competitive salary; shift allowances where applica...
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Strong fire and/or security engineering background
Confident fault-finding and technical problem-solving skills
Experience with intruder alarms cctv access control fire detection
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Chubb Fire & Security is seeking a Remote Assist Technician to provide high-quality remote assistance for fire and security technologies. This fully remote, full-time position involves diagnosing system issues and delivering technical support to end users, while working within a collaborative team environment.
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Job Summary
This home-based role provides high-quality remote assistance to end users of diverse fire and security technologies including CCTV and intruder alarms.
The position requires diagnosing and resolving system issues in real time using remote diagnostic platforms and advanced manufacturer tools.
Employees will work collaboratively within a remote team on a 24/7 rotating shift pattern without on-call or standby requirements.
Matching Summary
Match Score: 75
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Chubb Fire & Security is seeking a Remote Assist Technician to provide high-quality remote assistance for fire and security technologies. This fully remote, full-time position involves diagnosing system issues and delivering technical support to end users, while working within a collaborative team environment.
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Salary
Competitive salary; Shift allowances where applicable; Not specified
Skills & Requirements
Must-have
Strong Fire and/or Security engineering background
Confident fault-finding and technical problem-solving skills
Experience with intruder alarms CCTV access control fire detection
Comfortable working within structured shift patterns
Ability to diagnose system issues in real time remotely
Nice-to-have
Proactive mindset and passion for digital innovation
Excellent customer service and communication skills
Highly self-motivated and capable of working independently
Team player with proactive approach to supporting colleagues
Key Requirements
Proven experience within the fire and security industry
Strong technical problem-solving skills for complex remote issues