Bachelor's degree in chemical engineering or chemistry
4+ years of quality experience
Knowledge of iso 9001 and 17025 standards
The Customer Quality Manager serves as the primary liaison between customer requirements and internal operational execution to ensure product quality integrity
Job Summary
The Customer Quality Manager serves as the primary liaison between customer requirements and internal operational execution to ensure product quality integrity.
This role is responsible for guiding audit preparations, facilitating customer complaint investigations using 8D methodologies, and managing process change notifications.
Air Liquide offers a comprehensive benefits package including medical, dental, vision, life insurance, and up to 14 weeks of paid child birth benefits.
Matching Summary
The Customer Quality Manager serves as the primary liaison between customer requirements and internal operational execution to ensure product quality integrity.
Salary
Base: $125,000.00 - $135,000.00; Bonus/Equity: Not specified; Benefits: Comprehensive family benefits, 401(k) match, tuition assistance
Skills & Requirements
Must-have
Bachelor's degree in Chemical Engineering or Chemistry
4+ years of quality experience
Knowledge of ISO 9001 and 17025 standards
Experience with 8D and root cause analysis
Ability to travel up to 30% domestically and internationally
Nice-to-have
Experience in the semiconductor industry
Lean Six Sigma certification
Strong conflict management skills
Influencing leadership capabilities
Familiarity with Intelex system
Key Requirements
Bachelor's degree in Chemical Engineering, Chemistry, or similar technical discipline
Minimum 4 years of quality experience
Knowledge of QA/QC fundamentals and problem-solving techniques