Its Sr Technology Support Specialist

Dch Toyota Of Oxnard

Temple Terrace, FL, US
Base: $70,000-$105,000 annually; starting pyy: $70...
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8+ years it support experience
Windows and apple os knowledge
Networking and telephony troubleshooting
** DCH Toyota of Oxnard is seeking a Senior Technology Support Specialist to provide advanced IT support across multiple locations in Florida. The role requires extensive technical experience, strong problem-solving skills, and a commitment to customer service, with an attractive compensation package and benefits. **

Job Summary

  • This role provides Tier 2 advanced technical support for Lithia & Driveway stores companywide with frequent travel required.
  • The position involves troubleshooting hardware, software, networking, mobile, and telephony issues while managing major incidents and VIP escalations.
  • Candidates will benefit from best-in-class industry benefits including medical, dental, vision, 401(k), and employee stock purchase plans.

Matching Summary

Match Score: 75

** DCH Toyota of Oxnard is seeking a Senior Technology Support Specialist to provide advanced IT support across multiple locations in Florida. The role requires extensive technical experience, strong problem-solving skills, and a commitment to customer service, with an attractive compensation package and benefits. **

Salary

Base: $70,000-$105,000 annually; Starting pay: $70,000-$80,000; Benefits: Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • 8+ years IT support experience
  • Windows and Apple OS knowledge
  • Networking and telephony troubleshooting
  • ITIL Service Management understanding
  • Service desk or call center background

Nice-to-have

  • Retail automotive industry experience
  • OEM hardware/software familiarity
  • Process improvement and automation skills
  • Strong customer service orientation
  • International travel willingness

Key Requirements

  • 8+ years of IT support experience
  • Bachelor's degree in IT preferred
  • ITIL certification preferred
  • High school graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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