ADP is seeking a Client Technical Support Consultant III for their Roseland, New Jersey location, focusing on providing expert technical support and solutions to clients. The role demands a proactive individual with strong SAP HCM and payroll experience, along with a collaborative spirit in a dynamic work culture
Job Summary
The role requires providing 2nd level post-live issue resolution within Service Level Agreement timeframes including investigation and solution documentation.
Candidates must possess deep expertise in SAP HCM, US payroll, and various integrations like SF and Oracle with HCM.
ADP offers a dynamic culture focused on collaboration, continuous learning, and delivering real user outcomes at an epic scale.
Matching Summary
Match Score: 85
ADP is seeking a Client Technical Support Consultant III for their Roseland, New Jersey location, focusing on providing expert technical support and solutions to clients. The role demands a proactive individual with strong SAP HCM and payroll experience, along with a collaborative spirit in a dynamic work culture.
Salary
Base: USD $114,982.00 - USD $206,700.00 / Year; Bonus/Equity: May include additional compensation; Benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings
Skills & Requirements
Must-have
SAP HCM experience
US Payroll knowledge
ABAP code for HCM
CRM ticket management
Root cause analysis
SAP Note application
Nice-to-have
Empathetic to client needs
Curious and persistent learner
Executive presence
Collaborative team environment
Hands-on problem solver
Key Requirements
Bachelor's degree in Computer Science or related field
Five years of related experience required
Two years of specific SAP HCM and US payroll experience