It Service Delivery Technician

Integer

Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 support
Office 365 administration
Active directory management
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
  • Employees are immediately eligible to participate in a comprehensive benefits package including medical, dental, vision, disability, life insurance, and a 401(k) plan with company matching.
  • The role requires adherence to strict safety, environmental, security, and FDA regulations while providing outstanding service to associates in office, manufacturing, and engineering environments.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.

Salary

Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay, and comprehensive benefits including 80 hours holidays and PTO

Skills & Requirements

Must-have

  • Windows 10/11 support
  • Office 365 administration
  • Active Directory management
  • Desktop imaging and deployment
  • Network printer troubleshooting
  • Symantec End Point Protection
  • Cisco IP desk phone support

Nice-to-have

  • Mac hardware and OS X support
  • Engineering design tools knowledge
  • CAD and Solidworks familiarity
  • ERP and manufacturing experience
  • Strong interpersonal communication skills
  • Continuous improvement mindset

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of IT support experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred
  • Experience supporting manufacturing companies preferred

Work Rights

Not specified

Tailored Resume

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