The Senior Manager of Operations is responsible for overseeing all day-to-day operational and housekeeping functions across the stadium to ensure a safe, clean, and world-class environment
Job Summary
The Senior Manager of Operations is responsible for overseeing all day-to-day operational and housekeeping functions across the stadium to ensure a safe, clean, and world-class environment.
This role will lead a team of supervisors and frontline staff while managing vendor relationships and coordinating complex event logistics.
The ideal candidate must have extensive experience in large-scale facility operations and demonstrate strong leadership skills in a fast-paced environment.
Matching Summary
The Senior Manager of Operations is responsible for overseeing all day-to-day operational and housekeeping functions across the stadium to ensure a safe, clean, and world-class environment.
Skills & Requirements
Must-have
7+ years stadium operations experience
Lead internal and contracted housekeeping teams
Develop standard operating procedures (SOPs)
Coordinate with security and engineering departments
Manage event and non-event logistics
Nice-to-have
Experience with union labor environments
Bilingual English/Spanish capabilities
Certified Facility Manager (CFM) certification
Strong customer service culture focus
Proficiency in facility management software
Key Requirements
Bachelor's degree in Facility Management or related field
7+ years progressive experience in stadium/arena operations
Proven leadership in high-volume environments
Ability to work flexible hours including nights and weekends