Director, Research & Development Support

pfizer.co.ke

Cambridge, MA, US
Base: $176,600.00 to $294,300.00; bonus/equity: 20...
Hybrid
Application support and maintenance oversight
Service level agreement management
Team leadership and mentoring
Pfizer colleagues work together to positively impact health for everyone, everywhere and offer opportunities for career growth and development

Job Summary

  • Pfizer colleagues work together to positively impact health for everyone, everywhere and offer opportunities for career growth and development.
  • The R&D Support and Services Lead owns the applications portfolio for Clinical and Research, ensuring SLAs are met and application stability is maintained to advance drug candidates to regulatory submission.
  • The position offers a competitive salary, bonus, comprehensive benefits, and requires up to 20% travel with some weekend and off-hours work.

Matching Summary

Pfizer colleagues work together to positively impact health for everyone, everywhere and offer opportunities for career growth and development.

Salary

Base: $176,600.00 to $294,300.00; Bonus/Equity: 20.0% bonus target and share-based long term incentive; Benefits: Comprehensive benefits including 401(k) with matching, paid leave, and health coverage

Skills & Requirements

Must-have

  • Application support and maintenance oversight
  • Service level agreement management
  • Team leadership and mentoring
  • Change and incident management
  • Automation and GenAI implementation
  • Disaster recovery compliance

Nice-to-have

  • Collaboration in matrixed organizations
  • Virtual team engagement
  • Innovation and continuous learning culture
  • Stakeholder relationship management

Key Requirements

  • Graduate degree in relevant field
  • 7+ years IT professional experience
  • Experience in matrixed organizations
  • US permanent work authorization
  • Prior application support in clinical/research settings preferred

Work Rights

Permanent US work authorization required

Tailored Resume

Cover Letter