Vfx Creative Technology Systems And Operations Specialist - Global (hyderabad, India)
Netflix
Hyderabad, India
On-site
Game/vfx studio support
Hardware, software, cloud services support
Real-time collaboration tools
You will ensure high-quality, innovative, and reliable technical operations that empower our creative partners to produce world-class entertainment
Job Summary
You will ensure high-quality, innovative, and reliable technical operations that empower our creative partners to produce world-class entertainment.
Serve as the escalation point for N-Tech teams and high-priority issues, acting swiftly to address critical technical incidents and leading incident response efforts.
Develop and continuously evolve QA processes and runbook documentation to advance the effectiveness and scalability of AI-driven agentic support.
Matching Summary
You will ensure high-quality, innovative, and reliable technical operations that empower our creative partners to produce world-class entertainment.
Skills & Requirements
Must-have
Game/VFX studio support
Hardware, software, cloud services support
Real-time collaboration tools
Networking, storage, compute infrastructure
Troubleshoot game engines and DCC tools
ITSM tools experience
Nice-to-have
Strategic technical and business thinking
Data-driven storytelling
Frictionless user experience development
Passion for entertainment technology
Flexibility in fast-paced environment
Key Requirements
Experience with studio network architecture
High-performance storage and cloud environments
Troubleshooting MacOS/Windows and SaaS applications
Experience supporting Game/VFX development engines