Hotel All-rounder - Mercure Sydney Macquarie Park

Sofitel Sydney Wentworth

Macquarie Park, Australia
On-site
Previous customer service experience
Strong knowledge of opera system
Flexibility to work 7-day roster
Accor is seeking a Hotel All-rounder for the Mercure Sydney Macquarie Park, where the candidate will deliver exceptional guest service across various hotel tasks. The role requires strong customer service skills and the ability to work in a fast-paced environment, with a focus on creating memorable experiences for guests

Job Summary

  • The role involves delivering service excellence from check-in to check-out while acting as the primary point of contact for guests.
  • Employees will rotate between Food & Beverage and Front Desk duties, ensuring a dynamic daily work experience.
  • Accor offers mentorship from experienced professionals and the opportunity to contribute to the greater good of the hotel operation.

Matching Summary

Match Score: 85

Accor is seeking a Hotel All-rounder for the Mercure Sydney Macquarie Park, where the candidate will deliver exceptional guest service across various hotel tasks. The role requires strong customer service skills and the ability to work in a fast-paced environment, with a focus on creating memorable experiences for guests.

Skills & Requirements

Must-have

  • Previous customer service experience
  • Strong knowledge of Opera system
  • Flexibility to work 7-day roster
  • Valid RSA or willingness to obtain
  • Ability to work under pressure

Nice-to-have

  • Experience in a Hotel environment
  • Natural ability to surprise guests
  • Pride in personal presentation
  • Strong communication skills
  • Genuine dedication to making guests smile

Key Requirements

  • RSA certification required or willingness to obtain
  • Prior customer service experience preferred
  • Opera computer system knowledge preferred

Work Rights

Not specified

Tailored Resume

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