Analista Customer Facing Iii

KraftHeinz

São Paulo, Brazil
Supply chain experience required
Bachelor's degree in relevant field
Proactive communication with sales teams
The primary objective is to improve customer satisfaction levels with a specific emphasis on logistical performance metrics

Job Summary

  • The primary objective is to improve customer satisfaction levels with a specific emphasis on logistical performance metrics.
  • The analyst must conduct daily, weekly, and monthly meetings with clients and the sales team to review KPIs based on 100% client data.
  • Responsibilities include analyzing current processes to propose improvements and facilitating frequent client visits to strengthen relationships.

Matching Summary

The primary objective is to improve customer satisfaction levels with a specific emphasis on logistical performance metrics.

Skills & Requirements

Must-have

  • Supply Chain experience required
  • Bachelor's degree in relevant field
  • Proactive communication with sales teams

Nice-to-have

  • Experience with Advantage Survey
  • Intermediate English proficiency
  • PowerBI knowledge preferred

Key Requirements

  • Higher education in Administration or Logistics
  • Supply Chain experience mandatory
  • Intermediate Office Suite skills

Work Rights

Not specified

Tailored Resume

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