Careersconnected - Customer Service & Logistics Specialist
Buckman Digital Water
Chennai, India
On-site
Sap system
Customer service skills
Logistics operations management
Customer Service & Logistics Specialists play a crucial role in delivering exceptional customer service and ensuring efficient operations to both internal and external Buckman customers
Job Summary
Customer Service & Logistics Specialists play a crucial role in delivering exceptional customer service and ensuring efficient operations to both internal and external Buckman customers.
The role involves accurate, cost-effective, and prompt execution of every order, including proactive communication with customers and sales, and updating real-time information in master data and related systems.
Effective Logistics operation and management includes managing freight forwarders/transporters, coordinating clearance of inbound shipments, and ensuring outbound shipment requirements and documentation processes are performed timely.
Matching Summary
Customer Service & Logistics Specialists play a crucial role in delivering exceptional customer service and ensuring efficient operations to both internal and external Buckman customers.
Skills & Requirements
Must-have
SAP system
Customer service skills
Logistics operations management
Freight cost review
Order execution
Cross-functional department coordination
Nice-to-have
Proactive communication
Adaptable to new responsibilities
Team-based environment
Independent work ethic
Cultural interaction skills
Key Requirements
3-5 years' experience in Customer service or Logistics
Bachelor’s degree in business / Logistics/ Supply chain Management