Customer (patient) Support Specialist | Hiring Now | Onsite- Pittsburgh

Blink Health

Pittsburgh, PA, United States
Hourly; not specified; medical, dental, vision, 40...
Onsite (5 penn center blvd, robinson township, pittsburgh, pa)
Strong verbal and written communication skills
Ability to manage multiple priorities in fast-paced environment
Comfortable using technology and learning new systems quickly
Blink Health is seeking a Customer Support Specialist to provide assistance to patients navigating their prescription needs. The role requires strong communication and problem-solving skills in a fast-paced, on-site environment in Pittsburgh. The position offers comprehensive training and various benefits

Job Summary

  • This role serves as the front line of the patient experience, guiding individuals through enrollment and resolving barriers related to insurance or affordability.
  • The position requires acting as a central point of coordination between patients, providers, and insurers to efficiently resolve issues across phone, email, and chat channels.
  • Employees benefit from medical, dental, and vision insurance, a 401(k) retirement plan, daily meal stipends, and free onsite parking.

Matching Summary

Match Score: 85

Blink Health is seeking a Customer Support Specialist to provide assistance to patients navigating their prescription needs. The role requires strong communication and problem-solving skills in a fast-paced, on-site environment in Pittsburgh. The position offers comprehensive training and various benefits.

Salary

Hourly; Not specified; Medical, dental, vision, 401(k), meal stipend, shuttle, parking

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Ability to manage multiple priorities in fast-paced environment
  • Comfortable using technology and learning new systems quickly

Nice-to-have

  • Passion for helping others and delivering patient care
  • Curious, adaptable, and eager to learn
  • Prior customer service experience in retail or call center

Key Requirements

  • High school diploma or GED required
  • Compliance with HIPAA and company policies regarding sensitive patient information
  • Availability for rotating Saturday shifts and flexible scheduling between Monday-Friday

Work Rights

Not specified

Tailored Resume

Cover Letter