Customer Support Coach

Cloudbeds

Europe
On-site
1+ years hospitality experience
Native or fluent english and spanish
Excellent communication skills
This role involves resolving customer inquiries via phone, email, and chat to ensure a seamless experience for hotel partners

Job Summary

  • This role involves resolving customer inquiries via phone, email, and chat to ensure a seamless experience for hotel partners.
  • Candidates must have at least one year of experience in hospitality roles such as Front Desk or General Manager.
  • The company offers remote work with benefits including monthly wellness Fridays and full paid parental leave.

Matching Summary

This role involves resolving customer inquiries via phone, email, and chat to ensure a seamless experience for hotel partners.

Skills & Requirements

Must-have

  • 1+ years hospitality experience
  • Native or Fluent English and Spanish
  • Excellent communication skills

Nice-to-have

  • Previous customer service experience
  • Portuguese language skills
  • Positive attitude and empathy

Key Requirements

  • 1+ years hospitality experience
  • Fluent in English and Spanish
  • Compatible graduation course or 2+ years proven experience

Work Rights

Not specified

Tailored Resume

Cover Letter