Head Universal Banker, Bilingual Chinese Speaking Preferred, Oakland Chinatown Branch

Citi

Oakland, California, United States
Base: $56,500.00 - $73,700.00; bonus/equity: discr...
2-4 years relevant experience
Face-to-face customer service skills
Digital engagement capabilities
The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities

Job Summary

  • The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities.
  • This role champions risk and control by monitoring daily operations and ensuring strict compliance with Citibank policies and regulatory procedures.
  • Employees receive competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities.

Salary

Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life insurance, wellness programs

Skills & Requirements

Must-have

  • 2-4 years relevant experience
  • face-to-face customer service skills
  • digital engagement capabilities
  • sales and referral experience
  • compliance with bank policies

Nice-to-have

  • bilingual Chinese speaking preferred
  • retail experience background
  • strong verbal communication skills
  • proactive problem solving attitude
  • teamwork and collaboration focus

Key Requirements

  • High School diploma or equivalent
  • 2-4 years relevant experience required
  • Experience with digital tools and technology

Work Rights

Not specified

Tailored Resume

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