Technician 1, (enterprise Customer Monitoring Center)

Xumo LLC

Base: $19.29; bonus/equity: not specified; benefit...
2am to 10:30am ct shift work
Saturday through wednesday schedule
Network fault detection and repair
The role is responsible for the day-to-day monitoring of systems and rapid detection of network faults within a National Network Operation Center

Job Summary

  • The role is responsible for the day-to-day monitoring of systems and rapid detection of network faults within a National Network Operation Center.
  • Employees must be able to work nights and weekends on a specific schedule from 2am to 10:30am CT, Saturday through Wednesday.
  • Comcast Business offers best-in-class benefits including personalized tools to support employees physically, financially, and emotionally.

Matching Summary

The role is responsible for the day-to-day monitoring of systems and rapid detection of network faults within a National Network Operation Center.

Salary

Base: $19.29; Bonus/Equity: Not specified; Benefits: Best-in-class array of options provided

Skills & Requirements

Must-have

  • 2am to 10:30am CT shift work
  • Saturday through Wednesday schedule
  • Network fault detection and repair
  • Database and OS device monitoring
  • Customer issue resolution skills

Nice-to-have

  • Adaptability in technical environments
  • Professional etiquette with customers
  • Self-motivation for independent work
  • Teamwork and collaboration skills
  • Documentation improvement capabilities

Key Requirements

  • Associate's Degree preferred or equivalent experience
  • 0-2 years of relevant professional experience
  • Ability to work non-standard night shifts

Work Rights

Not specified

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