Consultant (e) en support de gestion de temps (TLM) / Consultant TLM Support

ADP

Montreal, Quebec, Canada
Hybrid
Bilingual french and english proficiency
Fundamental understanding of networks and routers
Experience with time and attendance software
The consultant is responsible for resolving software and hardware questions for clients using Time and Labor Management products

Job Summary

  • The consultant is responsible for resolving software and hardware questions for clients using Time and Labor Management products.
  • You will configure and optimize interfaces to automate time and attendance calculations for payroll production while acting as a domain expert.
  • The role requires adherence to a 3-2 hybrid work model and achieving specific call metrics to deliver exceptional customer service.

Matching Summary

The consultant is responsible for resolving software and hardware questions for clients using Time and Labor Management products.

Skills & Requirements

Must-have

  • Bilingual French and English proficiency
  • Fundamental understanding of networks and routers
  • Experience with Time and Attendance software

Nice-to-have

  • Background in payroll or benefits administration
  • Strong relationship building skills
  • Ability to work in a hybrid team environment

Key Requirements

  • Post-secondary diploma or equivalent
  • Proven track record in customer service
  • Bilingual French and English required

Work Rights

Not specified

Tailored Resume

Cover Letter