Customer Service Representative

Destination Pet

Shrewsbury, MA, United States
Base: $16-$18.00ph doe; bonus/equity: tips; benefi...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Destination Pet is seeking a Customer Service Representative at their Shrewsbury, MA location. The role requires a pet-loving, customer-oriented individual who can handle various tasks while providing an exceptional experience for pet parents

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring new clients, managing check-ins/check-outs, and handling payments.
  • Pay starts at $16-$18.00/hour DOE + tips, with opportunities for growth within the company.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative at their Shrewsbury, MA location. The role requires a pet-loving, customer-oriented individual who can handle various tasks while providing an exceptional experience for pet parents.

Salary

Base: $16-$18.00/hour DOE; Bonus/Equity: tips; Benefits: Not specified

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean
  • people-person and pet-person

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • juggling phones and customers

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter