Job Summary

• This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.
• The role will serve as the primary point of contact for all infrastructure related service escalations, both customer facing and internal, working closely with Account Managers, Customer Success Managers (CSMs), Engineering, and Product teams.
• LSEG is committed to offering competitive Compensation and Benefits, including a base salary range of $171,500 - $285,900, eligibility for an Annual Incentive Plan, and a comprehensive benefits program.

Matching Summary

Salary

Base: $171,500 - $285,900; Bonus/Equity: Annual Incentive Plan (AIP); Benefits: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, 401(K) Savings Plan, etc.

Skills & Requirements

Key Requirements

• Demonstrated success in a technical, client facing role
• Good working knowledge of LSEG products
• Strong functional technical knowledge
• Excellent customer facing skills
• Proven ability to build strong working relationships
• High level of confidence in communication
• Proactive and self-motivated
• Strong analytical and problem solving capabilities
• Skilled in leveraging available tools
• Solid understanding of market data
• Demonstrated ability to work independently

Work Rights