This role supports hospitality venues in successfully onboarding, connecting, and operating across Doshii's ecosystem of POS, ordering, delivery, and payment partners
Job Summary
This role supports hospitality venues in successfully onboarding, connecting, and operating across Doshii's ecosystem of POS, ordering, delivery, and payment partners.
The position involves recording, triaging, and responding to support requests while troubleshooting connectivity issues and coordinating with external technology partners.
Candidates benefit from a flexible hybrid work environment, competitive salary, bonus structure, and access to best-in-class benefits offered by CommBank.
Matching Summary
This role supports hospitality venues in successfully onboarding, connecting, and operating across Doshii's ecosystem of POS, ordering, delivery, and payment partners.
Salary
Competitive salary; Bonus structure available; Access to best in class benefits
Skills & Requirements
Must-have
Strong communication skills
Exceptional customer support experience
Methodical issue investigation abilities
Cross-functional collaboration mindset
Fast-paced environment adaptability
Nice-to-have
Experience with Hubspot platform
Passion for hospitality technology
Continuous learning desire
Curiosity about new systems
Key Requirements
Rotating shift availability including weekends
Ability to work Monday to Friday plus weekend roster
Comfort with fast-moving evolving technology environment