Associate Customer Success Manager - German Speaker
ServiceNow
Dublin, Ireland
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Customer outcomes engagement
Prescriptive guidance
Product adoption and usage
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ServiceNow is seeking an Associate Customer Success Manager who is a German speaker to join their team in Dublin, Ireland. The role focuses on advocating for customers and ensuring they maximize their use of ServiceNow products, leveraging AI-driven solutions to enhance business outcomes.
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Job Summary
The Associate Customer Success Manager will act as an advocate for customers, overseeing a portfolio to help them achieve business outcomes and foster greater adoption of ServiceNow products.
This role involves bringing ServiceNow's best practices, innovations, and capabilities to customers, ensuring they achieve their goals and obtain maximum value from their investment.
Success in this role requires experience leveraging AI to enhance work processes and problem-solving, alongside a proven ability to provide comprehensive and independent customer services.
Matching Summary
Match Score: 75
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ServiceNow is seeking an Associate Customer Success Manager who is a German speaker to join their team in Dublin, Ireland. The role focuses on advocating for customers and ensuring they maximize their use of ServiceNow products, leveraging AI-driven solutions to enhance business outcomes.
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Skills & Requirements
Must-have
Customer outcomes engagement
Prescriptive guidance
Product adoption and usage
AI for work processes
German language proficiency
Nice-to-have
ServiceNow best practices
ServiceNow accreditations or certifications
Collaborative work environment
Key Requirements
2+ years of customer professional services experience
Experience leveraging AI
Ability to provide independent comprehensive services