Associate Customer Success Manager - German Speaker

ServiceNow

Dublin, Ireland
**
Customer outcomes engagement
Prescriptive guidance
Product adoption and usage
** ServiceNow is seeking an Associate Customer Success Manager who is a German speaker to join their team in Dublin, Ireland. The role focuses on advocating for customers and ensuring they maximize their use of ServiceNow products, leveraging AI-driven solutions to enhance business outcomes. **

Job Summary

  • The Associate Customer Success Manager will act as an advocate for customers, overseeing a portfolio to help them achieve business outcomes and foster greater adoption of ServiceNow products.
  • This role involves bringing ServiceNow's best practices, innovations, and capabilities to customers, ensuring they achieve their goals and obtain maximum value from their investment.
  • Success in this role requires experience leveraging AI to enhance work processes and problem-solving, alongside a proven ability to provide comprehensive and independent customer services.

Matching Summary

Match Score: 75

** ServiceNow is seeking an Associate Customer Success Manager who is a German speaker to join their team in Dublin, Ireland. The role focuses on advocating for customers and ensuring they maximize their use of ServiceNow products, leveraging AI-driven solutions to enhance business outcomes. **

Skills & Requirements

Must-have

  • Customer outcomes engagement
  • Prescriptive guidance
  • Product adoption and usage
  • AI for work processes
  • German language proficiency

Nice-to-have

  • ServiceNow best practices
  • ServiceNow accreditations or certifications
  • Collaborative work environment

Key Requirements

  • 2+ years of customer professional services experience
  • Experience leveraging AI
  • Ability to provide independent comprehensive services
  • Experience resolving issues through analysis
  • German speaker

Work Rights

Not specified

Tailored Resume

Cover Letter