Digital Content Editing Coordinator I

Case Law Reporter

Manila, Philippines
Hybrid
Analyze and process documents
Resolve internal and external requests
Investigate and resolve collection issues
Undergo training and certification for all processes assigned by the Operations Supervisor

Job Summary

  • Undergo training and certification for all processes assigned by the Operations Supervisor.
  • Investigate, analyze and resolve collection issues and transfer to SME for further processing, if needed.
  • Contribute to team effort by accomplishing related results as needed.

Matching Summary

Undergo training and certification for all processes assigned by the Operations Supervisor.

Skills & Requirements

Must-have

  • Analyze and process documents
  • Resolve internal and external requests
  • Investigate and resolve collection issues
  • Update documents to Lexis+
  • Perform XML editing
  • Maintain accuracy and completeness

Nice-to-have

  • Adaptable to changing business requirements
  • Quickly learn enterprise AI tools
  • Strong attention to detail

Key Requirements

  • Bachelor’s degree in any field
  • 1–2 years BPO/shared services experience preferred
  • Proficiency with standard computer applications
  • Excellent English communication skills
  • Ability to work under deadlines
  • Flexible and adaptable to changing setups

Work Rights

Not specified

Tailored Resume

Cover Letter