Not specified (potentially hybrid based on typical roles)
7+ years medical device experience
Bachelor's degree in business
Fda regulations compliance
Integer is seeking a Customer Operations Manager to lead and advocate for customer needs within the organization, ensuring exceptional service and collaboration across various departments. The ideal candidate will possess extensive experience in the medical device field and demonstrate strong leadership and customer relationship management skills
Job Summary
The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
The manager will work directly with factory direct customers to support quoting, order entry, and general service needs while assisting enterprise accounts to enhance their overall Customer Experience.
This role requires adhering to all safety, environmental, security, and quality requirements including FDA regulations and ISO certification standards within a medical device environment.
Matching Summary
Match Score: 85
Integer is seeking a Customer Operations Manager to lead and advocate for customer needs within the organization, ensuring exceptional service and collaboration across various departments. The ideal candidate will possess extensive experience in the medical device field and demonstrate strong leadership and customer relationship management skills.
Skills & Requirements
Must-have
7+ years medical device experience
Bachelor's degree in business
FDA regulations compliance
ISO certification adherence
S&OP forecasting process
Nice-to-have
Strong customer advocacy skills
Cross-functional collaboration
Process improvement mindset
Strategic relationship building
Leadership and team development
Key Requirements
Minimum 7 years experience in medical device field
Bachelor's degree in business or related field
Knowledge of FDA regulations and QMS
Experience with S&OP forecasting processes
U.S. citizenship or work authorization required
Work Rights
U.S. Applicants only; veterans and individuals with disabilities encouraged to apply