Regional Lead Product Manager, Operations

Gxbank

**
8-10+ years product management experience
Banking operations domain fluency
Llm and ai agent implementation
** Gxbank is seeking a Regional Lead Product Manager for Operations to spearhead innovative AI-driven solutions in digital banking. The role emphasizes efficiency, customer experience, and collaboration across teams to develop advanced operational tools and systems. **

Job Summary

  • The role focuses on re-architecting internal portals to transition from traditional case management to AI Agent-first experiences.
  • Candidates will lead the development of autonomous AI agents and Copilots to handle complex banking operations securely.
  • Success is measured by metrics such as Automated Resolution Rate and OPEX per Customer rather than just Average Handling Time.

Matching Summary

Match Score: 75

** Gxbank is seeking a Regional Lead Product Manager for Operations to spearhead innovative AI-driven solutions in digital banking. The role emphasizes efficiency, customer experience, and collaboration across teams to develop advanced operational tools and systems. **

Skills & Requirements

Must-have

  • 8-10+ years Product Management experience
  • Banking Operations domain fluency
  • LLM and AI Agent implementation
  • RAG architecture and API integrations
  • Internal operations platform building

Nice-to-have

  • Systems thinker with detail orientation
  • Owner mindset for complex problems
  • Strong stakeholder management skills
  • Ability to balance efficiency with CX
  • Experience with Buy vs Build decisions

Key Requirements

  • 8-10+ years in Product Management
  • Degree in CS, IT, or related field
  • Proven Fintech or SaaS background
  • Deep understanding of KYC/AML and Core Banking

Work Rights

Not specified

Tailored Resume

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