The Customer Service Agent – Pharma (Coldstore) is responsible for managing daily customer service activities related to the handling and storage of pharmaceutical products within our temperature‑controlled Coldstore environment
Job Summary
The Customer Service Agent – Pharma (Coldstore) is responsible for managing daily customer service activities related to the handling and storage of pharmaceutical products within our temperature‑controlled Coldstore environment.
At Maersk, you will join a diverse, international organization working toward our ambition of becoming The Global Integrator of Container Logistics.
We Offer A key role within a specialized, highly regulated pharma cold‑chain logistics operation.
Matching Summary
The Customer Service Agent – Pharma (Coldstore) is responsible for managing daily customer service activities related to the handling and storage of pharmaceutical products within our temperature‑controlled Coldstore environment.
Skills & Requirements
Must-have
GDP compliance
Temperature-controlled environment
Customer relationship management
Shipment tracking and updates
Documentation processes
Stakeholder management
Nice-to-have
Continuous learning
Digital innovation
Customer-centric solutions
Can-do mentality
Influence without authority
Key Requirements
Experience in pharma logistics or cold chain handling