Implementation and delivery of Amadeus products and solutions in customer environments to ensure customer satisfaction and create long-term customer relations
Job Summary
Implementation and delivery of Amadeus products and solutions in customer environments to ensure customer satisfaction and create long-term customer relations.
Support and maintain existing customers on post-implementation delivering services, managing data systems, investigating and solving incidents, ensuring high quality and customer satisfaction.
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment.
Matching Summary
Implementation and delivery of Amadeus products and solutions in customer environments to ensure customer satisfaction and create long-term customer relations.
Skills & Requirements
Must-have
Amadeus products and solutions implementation
Customer integration and usage support
Post-implementation service delivery
Incident investigation and resolution
Functional expertise and problem resolution
Nice-to-have
Work with regional cultures
Adapt to changing requirements
Adapt to any situation easily
Willing to work shifts and weekends
Key Requirements
Bachelor's degree in IT/Computer Science
Prior experience in travel/airline industry
Exposure on Customer or Flight Management – Departure Control System
Experience in implementation/technical/functional/product analysis/Product Management