Base: $39,930.00; bonus/equity: not specified; ben...
Knowledge of federal and state financial aid policies
Phone counseling and communication skills
Experience with student information systems
The Financial Aid Professional I position involves counseling students and parents over the phone and presenting financial aid information at orientation sessions on campus
Job Summary
The Financial Aid Professional I position involves counseling students and parents over the phone and presenting financial aid information at orientation sessions on campus.
The University of Arkansas offers a vibrant work environment with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement program contributions.
The University is committed to equal opportunity and conducts background checks including criminal, financial credit, and sex offender registry checks as part of the hiring process.
Matching Summary
The Financial Aid Professional I position involves counseling students and parents over the phone and presenting financial aid information at orientation sessions on campus.
Salary
Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement contributions
Skills & Requirements
Must-have
Knowledge of federal and state financial aid policies
Phone counseling and communication skills
Experience with student information systems
Customer service in professional office setting
Ability to maintain collegial working relationships
Nice-to-have
Presentation skills for orientation sessions
Teamwork and collaboration abilities
Detail-oriented with good interpersonal skills
Knowledge of campus and community resources
Key Requirements
Associate's degree or equivalent education
Preferred bachelor's degree in business administration or related field
Experience in college or university professional office setting
Customer service experience
Must have legal authority to work in the United States
Work Rights
Must have legal authority to work in the United States